Anonymous
map-marker North Fort Myers, Florida

Never Delivered Item

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I ordered a Pasta Express on January 1st, 2021. It is now April 26th and it still has not arrived. I think this company is a fraud.
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User's recommendation: Don't do business with this company

LeAnn M Kdu

Do not order from this Company. It's a SCAM!!!!!!

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I ordered a Curling iron, each time that I expected it , they would change the date of delivery. The last time that I checked it said my order number did not exist. When I tried to contact them i could never get a hold of anyone. Now I'm out $46.56.
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Loss:
$47
Reason of review:
Order processing issue

Preferred solution: Full refund

Lillian S Mfx

Order has not arrived after several weeks.

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Still waiting for my order.
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Loss:
$27
Pros:
  • Price
  • Price if i would have received the item
Cons:
  • Once you buy they do not respond
  • Beyond words to describe how frustrating it is
  • Response of getting my refund back
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Lillian S Mfx
map-marker Trenton, Ontario

Order has not arrived after several weeks.

Good Afternoon; Placed an order some time ago, and still, have not received the items. Sorry, cannot find order number. Lillian Sauve, Brighton, Ontario, Canada. KOK 1HO I have been charged on my Visa, but still no order. Would you please confirm when my order will be delivered. Thankyou, lilliansauve@***.ca This is my second request.
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Reason of review:
Order processing issue
John W Uew

Cancel my account

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Bothers my stomach,makes me ill
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Anonymous

Omg sweetake 50.000.00

They said I won the prize and what's up with that then they said that they can't they can't they ain't going to try to drive to be fearful of times it can try to attempt but they never called my number little ones and I should get I should get the money my number is 727-686-****
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Tanya j Rpl

Winnings

I'm a winner call me at 256 771 **** as of rightnow
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Anonymous
map-marker Cincinnati, Ohio

I canceled my order and you *** people took my money anyway I want it back I did not receive the product I don't want the product and I want my money back on my card or there will be *** to pay

you took my money and did not give me a product and I didn't want the product I called and talked to told you I didn't want it and the fact that you took $80 tells me that you lied because when I first looked at it it was supposed to be free and I only had to pay $4.95 and I canceled that I didn't want the product but instead of taking 495 you took 80 and you stole my money I want my money back
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Cristine S Sra
map-marker Greenwood Village, Colorado

Is this comapny a scam??

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Updated by user Jan 05, 2019

It is now January 5th, 2019 and after numerous attempts to call and email, I have had no response from the company.

Original review Dec 06, 2018
I ordered an Iron Pro hot iron Oct 2018 and it is now Dec 6th. They immediately took my money but I have never received the item, just an email stating my item is on its way and then when I attempt to track the package it says it is delayed and will be delivered between nov 22-26th which has passed.

I have reached out via their customer service email listed twice with no response. Does anyone have any luck with them? Has anyone actually received their item? I was hesitant to buy from this site thinking it was too good to be true.

Apparently I should have trusted my gut. I guess my next step is to dispute this with my credit card company. I figured it would take some time to get but this is getting ridiculous! The email I received after ordering stated it was "being hand-packed as I write this" which led me to believe maybe a week or two.

What irritates me the most is that there is no response from them so I am left wondering if I just lost $50 for nothing except a lesson learned. Also, their toll free phone number has been disabled.

Shocker! What a bummer!
View full review
Loss:
$47
Pros:
  • Price if i would have received the item
Cons:
  • That they are scamming people
  • Once you buy they do not respond
  • Response of getting my refund back
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

9 comments
Guest

I had the exact thing happened ! 47.00 down the tube

Guest
reply icon Replying to comment of Guest-1619957

I’m so mad about this! The company hasn’t even responded to the Better Business Bureau as of yet.

Total scam!!

Everyone needs to report this to the BBB and to their credit card company. Sorry this happened to you too!

Guest

I have nearly the same problem, ordered my iron pro October 28th, still have not received it. I never got a shipping notification, never got an email about my product the money was just taken out of my account. I contacted them now three times via email and have only received a generic email response once

Guest

I have the same problem ordered oct 28 2018 and it is almost Jan 2019 and I haven’t received anything! I recommend that everyone goes to their bank and does a fraud claim on this company!!

Guest

I am having this EXACT problem!

Guest
reply icon Replying to comment of Guest-1609574

I made a complaint with the BBB. There is a Florida address for this place but when you look at your cc statement it is under a different company name out of the country so that’s great.

Still no reply from the company and still no product. I have disputed it with my cc company now. Most only allow you to do that within 60 days so make sure you look into that.

I saw the ad on fb and I can no longer find the company there. :(

Mikkel Jko

I also bought same poduct but not here, its with omgtrue.co , this company is different from omgtrue.co . I Just realized that I need to contact the correct company. :(

Guest
reply icon Replying to comment of Mikkel Jko

What is the diffrence? You spelled them both the same?

I'm having the same issue. Ordered in Oct have not received anything and no tracking info

Machele Imf

File a dispute immediately for"product not received."

View more comments (8)
Melissa T Kpj
map-marker Monterey, California

Omg true

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I ordered an iron in October i have tried contacting them through email, phone, and their website and have gotten nothing in return, never received my package let alone it still states its waiting to be confirmed when i try to track my package but they took my money. So mad. Wtf Cry
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Elba N

A return item

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Omg True - A return item
I bouhht ywp girdle. They sent me one in my size and the othet too small. I return it, and I am waiting for it. Y paid $29.90 the most expensive. I'm so angry. I need their phone number to call them.
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Reason of review:
Return, Exchange or Cancellation Policy
Edina S

Waste of money; Cheap quality and no customer service.

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Omg True - Waste of money; Cheap quality and no customer service.
I ordered a product (Celluless) in April. Product arrived 7 weeks later. Broke after first use. Email was sent and they replied right away and said they would ship a replacement. It is August and still no replacement part received. After numerous emails (in June, July and August)there has been no contact from customer service whatsoever. All I keep getting is an automated response that ‘your request has been received and is being reviewed by our support staff’. Another email filled with ‘you can track your order’- which of course doesn’t work either.
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Erin L Bez
map-marker Brooklyn, New York

Curling wand

*Placed order *It never arrived *tried calling and emailing. *Got the run around *They stopped replying *I will report them to my credit card company and get my money back!!!!!
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Loss:
$50
Reason of review:
Poor customer service

Preferred solution: Full refund

marli t
map-marker Laredo, Texas

I ordered a flat iron on october 30th and it said my delivery date was november 18-23 and i have yet to recieve my order

i have tried several times to call and all I get is a bust signal. I have sent several emails with no reply. this is a sucky company
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Loss:
$45
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous
map-marker Fuquay Varina, North Carolina

Worst company ever

I ordered a product 2 months ago. I have emailed and tried to call the customer service number listed...Guess what..no one answers that number because it is fake.. No response from them. PO'd. I will get my money back from the bank and they can kiss my grits!!
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Reason of review:
Order processing issue
Nathalie O

Mobile gym refund

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Omg True - Mobile gym refund
Three months ago I bought a mobile gym that I received. I asked you to send you back and I sent you a message and send me back a device without the sign and since then I've been sending you emails and always getting the same answer that I've been handling so for four months I want you to return the money
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Reason of review:
Return, Exchange or Cancellation Policy

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